

Insure your pet
More than an insurance.

Dog Health Insurance

Cat Health Insurance

Dog Liability Insurance

Together for all Cats and Dogs 💚
Why Lassie is different
All ages & breeds welcome
Every pet deserves protection.

All ages & breeds welcome
We insure dogs and cats of every age and breed. No pet is too old and no breed too special.Up to 140 Preventative Budget
For Dental Cleanings, Vaccinations und much more

Up to 140 Preventative Budget
Use up to €140 a year for vaccinations, dental care, parasite protection and more to actively keep your pet healthy.Cancellation protection
We won’t cancel, no matter how many claims you make.

Cancellation protection
With Lassie, you never have to worry about losing your cover because of too many claims. Your policy stays in place for as long as you need it.Up to 50€ yearly bonus
Earn points for vaccinations, prevention and courses in the app.

Up to 50€ yearly bonus
Earn points for vaccinations, deworming, prevention courses and daily tasks. At year end they convert into real discounts: up to €50 for dogs, €25 for cats.Certified "VERY GOOD" by TÜV
Outstanding value for money and customer service.

Certified "VERY GOOD" by TÜV
[TÜV Saarland](https://www.tuv-saar.com/certificates/sc46160) has awarded Lassie the “Very Good” seal for value for money and customer service.0€* Tractive GPS tracker
GPS and health tracker included with your insurance.*

0€* Tractive GPS tracker
The tracker monitors GPS location, activity and sleep, all in the Lassie app. Spot changes early before they become problems. Get it for €0 instead of €69.* *Plus Tractive subscription from €5/month.No paperwork.
Submit your invoice easily through the App

No paperwork.
Upload your invoice and you're done. Handle your claim quickly and easily, right in the app.10% off for every extra pet
Save 10% on every additional pet you insure.

10% off for every extra pet
Got more than one pet? Insure them all and get 10% off every additional plan. Just add them in the app.No waiting period for puppies and kittens with a health certificate
Covered from day one.

No waiting period for puppies and kittens with a health certificate
New Puppy or Kitten or switching from another pet insurer? At Lassie, the usual waiting period is waived so your pet gets full cover right away.All you need for your pet in one app
Insurance, experts, tips and rewards. All in one place.

All you need for your pet in one app
Insurance cover, access to vets, 200+ prevention courses, daily tips and a bonus programme that rewards you for good care. All in the Lassie app.Your pet insurance questions, clearly answered.
Download the Tractive GPS app from the Apple App Store or Google Play Store.
Select Create Account.
Sign up using your email address, Apple ID or Google account.
Enter your details and create a password.
Follow the on-screen instructions to add your pet and activate your tracker.
Yes.
You can pause your subscription through your Tractive account if you won't be using your tracker for a while.
Please note:
You can pause your subscription
up to twice per year.
You can pause it for
a maximum of eight months per year
You can reactivate your subscription at any time before your selected restart date.
Tractive offers a 30-day money-back guarantee on all subscription plans.
If you cancel after the first 30 days:
Your subscription will remain active until the end of your current billing period.
It will not renew automatically.
Refunds are not available for prepaid annual or multi-year plans after the initial 30-day period.
Refunds are subject to Tractive's terms and conditions.
The insurance contract, and therefore the insurance coverage, ends if you are no longer the owner of the insured animal or also with the death of the insured animal. If you plan to give your dog or cat to someone else, the new owner can take out a new insurance policy for the dog or cat through Lassie. You can arrange the timing so that there is no break in coverage for your pet.
A separate insurance policy must be taken out for each pet. One of the reasons for this is that Lassie takes the specifics of each pet into account when calculating the insurance premiums, for example their breed or age.
To add a new policy for another pet, sign up through our online form or add them in the Lassie app.
Yes.
If you no longer need your tracker, you may be able to transfer both the tracker and any remaining subscription to another person, subject to Tractive's terms and conditions.
Once your subscription expires, your tracker will no longer be active.
You can reactivate it at any time by purchasing a new Tractive subscription.
Absolutely! Lassie is a 100% digital pet insurance provider. No more paperwork and overflowing folders: you buy your insurance online, and all your insurance documents can be quickly and easily accessed from the app. You can even submit claims and get answers to any questions you may have from one of our customer service team members, right in the app. Get your quote in just a couple of minutes with our online sign up form.
For dogs, Lassie offers dog liability insurance in addition to surgery or health insurance. Getting both health/OP and liability insurance with Lassie means you’ll have easy access to view and manage all your pet insurances in the Lassie app. You can also count on top-notch customer service if you need help or want to file a claim.
Please note: For cats, we currently only offer surgery insurance or health insurance.
At Lassie, we know from our work with veterinarians and experts that taking good care of your animal is the best insurance.
Many of the most common injuries and illnesses are completely avoidable with the right knowledge and preventive measures. Simple measures like brushing your pet's teeth, trimming their claws, checking ears, or doing basic first aid, can all help to reduce your dog or cat’s risk of illness and injury. That’s why, together with vets and other experts, we have developed the Lassie app where you can get tips and advice tailored to your pet - for example: which vaccinations should be carried out and when, which foods or objects are poisonous, or how to teach your pet certain behaviors. The more you learn about the health of your furry friend, the more points you can collect and the less you pay on your next insurance premium. Now, that's what we call a real win-win!
The insurance premiums at Lassie are calculated individually for you and your pet, and depend on many factors. For health and OP insurance this includes the breed and sex of your cat or dog, their age, and location. For dog liability insurance this includes the breed of your dog, your age, and location. You can get a quote for health insurance and/or liability insurance quickly and easily by filling out our form online or in the Lassie app.
.
Lassie offers five types of pet insurance products:
OP-Schutz - surgery insurance for dogs & cats
Full Health Insurance Mini - basic health insurance (including surgery coverage) for dogs & cats
Full Health Insurance Midi - medium health insurance (including surgery coverage) for dogs & cats
Full Health Insurance Maxi - premium insurance (including surgery coverage) for dogs & cats
Dog Liability - liability insurance for dogs
We have more details about dog insurance and cat insurance on our website. Please feel free to take a look around, or contact our team directly via chat, email, or phone if you have any questions!
GOT is an abbreviation for “Gebührenordnung für Tierärzte” and stands for the Fee Ordinance for Veterinarians. The GOT level determines the cost that veterinarians are allowed to charge for the treatment of your four-legged friend. Depending on the length and difficulty of the treatment, or in the case of emergency care, veterinarians can charge 1-4 times the fee.
So, what does this mean for you? We cover costs for insured services up to the highest GOT level, i.e. Lassie reimburses 4 times the veterinary fee in the surgery insurance and in the Mini, Midi and Maxi health insurance tariffs.
Yes, we offer a free choice of clinic for surgery insurance and all health insurance products Mini, Midi, and Maxi.
At Lassie you can choose whether you pay a deductible or not. Both the OP insurance and full health insurance can be purchased with either 40%, 20% deductible or 0%. This means that Lassie will always cover at least 60% of the costs within the benefit limit for insured events defined in the tariff. With Lassie’s dog liability insurance you can choose between a fixed deductible of 150€ or 0€ per insurance incident.
Note: If you choose to pay a deductible, you will have a cheaper premium ;)
All pets are welcome at Lassie! There are no breed-specific restrictions for the conclusion of a surgery, health or liability insurance for your furry friend.
Pet surgery or health insurance: In order to take out a surgery or health insurance policy, the animal to be insured must have reached at least 8 weeks of age. Lassie has no upper age limit, which means that we also insure older pets. We are convinced that every animal, regardless of age, deserves the best insurance coverage for necessary veterinary measures.
Dog liability insurance: For Lassie’s dog liability insurance, there is no minimum age of the pet to be insured. If a mother dog is insured with Lassie liability insurance, her puppies are also insured up to 12 months - provided they live with the mother.
Your satisfaction as our customer is the highest priority for us. If you're not satisfied with our service or with the handling of your claim, you are most welcome to share your feedback with us. The fastest way to do so is via email to beschwerde@lassie.de.
You can find further information about submitting feedback on our complaints webpage.


